Cancellation policy
As a self-run, self-funded project, Katapult relies directly on the income from workshops and residencies to pay the rent. Additionally, our goal with the project is to see that as many people as possible get to use the space. Cancellations and no-shows both threaten the future of the project as a whole, and also deny other artists the chance to learn and create. Due to previous cancellations/no-shows, we have tightened our refund policy in order to ensure the continuation of the project.
Requests for cancellation MUST be sent to: office@katapult.berlin otherwise they may not be processed.
Residencies and external events
Your booking of space at Katapult is confirmed upon receipt of both a signed contract and your deposit to our bank account. This deposit is non-refundable and your residency period will be entered into our public calendar. The full rental fee must be paid four weeks before the residency period takes place unless otherwise agreed, or we reserve the right to offer the space for other artists to use. Cancellation terms are according to the contract signed.
If time is replaced (someone else books the space/time, or you find your own replacement) a full refund will always be given. We never sell space twice.
Workshops (Students)
A full refund will be offered on any cancellation of a workshop up to 4 weeks before the start of the workshop. A 50% refund will be offered up to 2 weeks before the beginning of the workshop. Cancellations with less than 2 weeks’ notice will not be offered a refund. You are always welcome to pass your place on to someone else.
COVID Cancellation
Should any workshop be cancelled due to the regulations changing in Berlin, participants will receive a full refund.
Should travel restrictions from your point of origin mean you are unable to attend a workshop, regular cancellation timelines apply as described in the paragraph above titled “Workshops (students)”.
Should the workshop fill completely, meaning a cancelled spot is therefore filled by someone else, a full refund will always be given.
Early-bird registration period
Early-bird registration finishes one month before the workshop starts, or as soon as the workshop is fully booked, whichever date is earlier.
Payment/Attendance
You will not be able to take part in a workshop until the full workshop fee has been paid to the Katapult bank account.
Notes on Creation
We are currently accepting pre-orders for the upcoming release of Notes on Creation. Should you wish to cancel your pre-order, please contact the office for a full refund.
